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Sue Porto, formerly from Beanstalk and now at St John’s Hospital, Bath, has some great advice about believing in yourself.

“When I first joined the Prison Service I was operating the switchboard, and I ended up in a national role as a senior manager. And I can people regularly would say, ‘How can she as a switchboard operator now suddenly be doing that job?’

There are a lot of people who don’t want to see you progress, who will make life quite difficult and who will try and undermine your belief in yourself. If you allow yourself to listen to that too much you can start to believe that.

I’m a great believer in, ‘you are what you think’. So if you think you’re going to fail, then it’s likely that you might. You have to remind yourself, ‘Okay, well, I’m here doing this job because I have the skills and the competencies to do it and because somebody’s seen something in me and put their trust in me to do this.”

This is an abridged transcript of the video lesson – watch the video for the full story!